Technical Support

24 Hours A Day, 7 Days A Week At Computer House, we take servers seriously. Our staff is fully trained and certified to resolve issues and provide solutions for Cobalt RaQ, RaQ2, RaQ3/3i, and RaQ4/4r web servers. With Certified Linux Professionals and factory-trained Cobalt Engineers on staff, we are always ready to help you make sure that your server, and your business, stay online.  Cobalt Service FAQ.

Normal Service: Emergency Service: E-mail response within 4 hours $100/hr. Billable in 30-minute increments One hour minimum billing Major credit card required CLICK HERE Immediate Telephone Response You are our #1 priority! $180/hr. Billable in 30-minute increments One hour minimum billing Major credit card required CLICK HERE

 

Computer House Cobalt Service
Frequently Asked Questions

How do I know you can fix our problem?
    Although we cannot guarantee that we will be successful, so far we are batting 1000.  We have been providing remote and in-shop Cobalt service and support for customers worldwide since 2000.  Our success rate thus far is 100%.

How much is this going to cost me?
    There is a one-hour minimum fee based on the rates shown above.  Most of our repairs are completed in the first hour.  If it is a serious problem that requires more time, we will discuss it with you before you spend any more.

What else do you do? 
    Computer House provides complete support for both Linux and Windows Servers.  We can install Anti-Virus and Anti-Spam solutions, web-based mail, SQL Databases, Firewalls and just about anything else you need.  We also support the Ipswitch Imail Mail Server platform as well as the Declude line of products.

 How do I obtain Support?
    Fill out this secure form, or call 609-652-3222 at any time, 24 hours a day, seven days a week including holidays.